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Shipping and delivery policy

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Delivery Time 

The normal delivery time is 2-5 working days from the date of your order. Our goal is to dispatch the delivery from our warehouse the day after we receive your order. Delays may occur during peak periods for the delivery company or during a high volume of orders with us. 

If you have not received your order within the expected time, please contact our customer service here. 

 

Delivery Options 

Depending on the size of your order, it will be delivered to a pick-up point or directly to you. Larger orders are delivered on pallets. We also offer pick-up at our premises in Arlandastad. 

 

Costs 
Pick-up at our premises is free of charge. 

For delivery, there is a handling fee and an additional shipping cost based on the weight of the shipment. 

 

The handling fee is SEK 19. 

Weight Surcharge according to the table below 

0–1 kg: SEK 0 

1–20 kg: SEK 99 

20–100 kg: SEK 249 Half-pallet 

>100 kg: SEK 0 EUR-pallet 

Example 1: Your order includes 1L RESPEKT Snickerigrund, 1L RESPEKT Snickerifärg Vit, and 1L FÄRGBYGGE TILJA Kokt Linolja. The gross weight of these products is approximately 4 kg. The shipping cost will then be the handling fee of SEK 19 plus the weight surcharge of SEK 99, totaling SEK 118. 

Example 2: Your order includes 5 pieces of 10L RESPEKT Grundfärg and 5 pieces of 10L RESPEKT Väggfärg Vit. The total weight is approximately 130 kg. Your shipment will be transported on a EUR pallet. The shipping cost will be the handling fee of SEK 19 plus no weight surcharge, totaling SEK 19. 

 

Track Package 

Once we have dispatched your goods, you will receive a delivery confirmation with shipping information including a tracking number that you can use to track your delivery with the shipping company. Please note that there may be a slight delay before the shipment can be tracked. 

 

Return Shipping 

If your order has been delivered to a pick-up point and you have not collected it, or if the shipping company cannot reach you for home delivery, the goods will be returned to us. We will then invoice an additional fee based on the specific shipping cost to cover our expenses. 

 

Outside Sweden 

We also deliver and handle orders outside Sweden. However, not directly from our webshop. Special rules, costs, etc., may apply, which will be discussed in individual cases between us and you as a customer. Please contact info@fargbygge.com for more information or order@fargbygge.com to place an order. You can also fill in our contact form here. 

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